By registering and/or using this mobile application developed by S.F. Express (Hong Kong) Limited (hereinbelow referred to as “We” or “us” or “our”), you signify your consent to these Terms and Conditions (and our Privacy Policy) (collectively, "Terms and Conditions").

Terms of Use

By registering this mobile application or submitting any information through this mobile application, you represent and warrant that you have the capacity to understand, agree to and comply with these Terms and Conditions. You shall provide true, accurate and complete information. All information submitted to or received through this mobile application will equally be treated in accordance with these Terms and Conditions.

You shall be responsible for all of your activities occurring through this mobile application (and agree to indemnify us for all claims arising from all of your activities through the use of this mobile application). You shall also be responsible to update your registration information (if any). We reserve the right to decline or terminate any service offered by this mobile application for whatever reason(s), without prior notice.

You agree that all services confirmed through this mobile application shall be subject to our Terms and Conditions of Carriage. You agree that our service may be delayed in the event of bad weather, traffic or uncontrollable circumstances. You also agree that you shall not claim any loss or damage under these circumstances.

Information

Any information, pricing or service offered by this mobile application are for reference only. While we will try our best endeavour to ensure (but we do not guarantee) the information, pricing or service offered by us are correct, we reserve the right to change any information, pricing or service any service without prior notice. All information, pricing or service shall be based on your confirmation through the use of this mobile application.

Payment

You agree that for all service confirmed through this mobile application (including but not limited to your confirmation (or variation), through this mobile application, of the mode of delivery and/or any surcharge arising out of such variation of the mode of delivery), once confirmed, cannot be cancelled or revised. You shall pay cash in Hong Kong dollars upon handling over parcel, no changes will be given. You also agree that we can change payment method from time to time, without prior notice.

Privacy Policy

Our Privacy Policy shall apply to any personal information which are voluntarily submitted by you when registering and/or using this mobile applications to confirm service. Such personal information collected from you will be used for processing your account and following up your confirmed service and for other directly related purposes. You can subsequently change your personal information.

Please refer to our Privacy Policy in our websitehttp://www.sf-express.com/hk/tc/(which forms part of these Terms and Conditions) in order to understand how we collect or use your personal information.

Intellectual Property Rights

All contents of this mobile application are protected by copyright, trademark and other intellectual property rights owned or controlled by us and/or our affiliated companies. This mobile application is intended only for personal use. Before you obtain our prior written consent, you shall not copy, reproduce, upload, download, transmit, modify, alter, decompile, reverse engineer, decode, resell or distribute the contents of this mobile application or any part thereof, or for any other purpose.

Disclaimer

Any information, pricing and/or service provided by us to you in this mobile application are for general reference only. Our service, contents and information on this mobile application is provided to you on an "AS IS" basis without any express or implied warranty of any kind and is provided for a general, indicative purpose only. In particular, we do not make any express or implied warranty as to the accuracy, fitness for a particular purpose, non-infringement, reliability, security, timeliness or freedom from computer virus in relation to such contents. We shall not be liable for any errors in, omissions from, or misstatements or misrepresentations (whether express or implied) concerning any such information, and shall not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including but not limited to consequential loss, destruction or damage) howsoever arising from or in respect of any use or misuse of or reliance on any information from this mobile application, or the inability to use this mobile application, and without having to offer any reason or notice delete or edit such information at any time, without prior notice.

Miscellaneous

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. The parties irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction.

If any term(s) of these Terms and Conditions are declared illegal, invalid or unenforceable, the illegality, invalidity or unenforceability of such term(s) shall not affect the legality, validity and enforceability of any other terms of these Terms and Conditions, and shall continue to be valid.

Contact us

In case you have any questions to these Terms and Conditions, please contact us based on the following information:
S.F. Express (Hong Kong) Limited
9/F, Asia Logistics Hub – SF Centre, 36 Tsing Yi Hong Wan Road, Tsing Yi, Hong Kong
Telephone No.: 852-2730 0273